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Events

How an event works

The whole thing on one page, and the words you will see everywhere else.

The short version

  1. An organizer creates an event in five steps: about, date and place, capacity, registration, and review.
  2. The organizer publishes the event and shares its link.
  3. A guest opens the event page, chooses how to attend, says who is coming, and pays.
  4. The guest gets an email and can set a password to manage the registration later.
  5. A table host shares a link, and each guest at the table claims a seat.
  6. On the day, staff check guests in by name or by QR code.

Three things guests can buy

One event can sell all three at the same time.

  Single registration Group registration Product
What it is One person, one spot A block of seats, such as a table for 8 An add-on, such as raffle tickets or a gift
Who fills it The buyer names each person at checkout The buyer, the buyer’s guests, or your team Nobody. It has no seat
Uses capacity Yes, one spot each Yes, every seat in the block No
On the event page Under Ways to attend Under Ways to attend, with a Group badge Under Add-ons

Words you will see

Registration. One person’s place at the event. A registration can be confirmed, owe money, be on the waitlist, or be canceled.

Registration type. One thing you sell, such as “Dinner seat” or “Table for 8”. You set its name, price and questions in the Registration step.

Purchase. Everything one buyer bought in one checkout. One purchase can hold many registrations.

Buyer. The person who pays. The buyer can also attend, or can buy only for other people.

Group. The block of seats a buyer gets with a group registration. The group has a name, such as “Shah Family Dental”. Guests see this name on every seat.

Table host. The buyer of a group. The host fills the seats or shares a link so guests fill their own.

Open seat. A seat in a group that has no name yet. Open seats count against capacity.

Seat link. The link a table host shares. A guest opens it and adds their own details to claim an open seat. Your team calls it the invite link.

Add-on. A product sold with registrations. It has no seat.

Questions. What you ask each attendee, such as a meal choice. First name, last name and email are always asked. A question can be required.

Waitlist. When the event is full, guests can join a list. You offer spots to people on the list when spots open.

Household. The people who live together, such as “Shah Household”. Check-in finds a whole household at once.

Check-in code. A QR code that belongs to one person. Guests find it in their account. Staff scan it at the door.

Who does what

Person Uses Guide
Organizer (owner or admin) A laptop, and a tablet at the door Organizers
Guest Their own phone or computer Register
Table host Their own phone or computer Host a table
Guest invited to a table The host’s seat link Claim a seat

Updated

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