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GenerosityDonors

Manage a recurring gift

Change the card or bank account behind your recurring gift, or stop it. You do not need a password.

  1. Open the receipt email for your gift.
  2. Press Manage your recurring gift.
Manage your recurring gift: type your email
  1. Type the email you gave with.
  2. Press Email me a link.
Check your email: the link is good for one hour
  1. Open the new email and press Manage my recurring gift. The link works for one hour.

Change or stop the gift

The link opens a secure page from Stripe, the payment company.

  • Update the card or bank account.
  • See your past payments.
  • Cancel the gift. It stops at once. No more charges are made.

If the link has expired, you see “That link has expired.” Type your email again for a new one.

If you have an account

Sign in and open Giving. You can change the amount of a monthly gift, change the card, or stop the gift there. See Your giving.

If a payment fails

If a charge fails, for example because a card expired, Stripe tries again. Update your card with the steps above, so the next try works.

Updated

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