# Bless Events Help

> Step-by-step help for Bless Events (https://blessevents.com), event registration, giving and auction software for nonprofits. Guides for organizers, accountants, members, guests, volunteers, bidders and donors.

Bless Events runs each organization on its own address, such as riverside.blessevents.com. Owners and admins run events, contacts, messages, giving, finance and settings. Accountants see Finance. Members, guests and donors use their own account to register, give and see their history. Payments go through each organization's own Stripe account.

## Events

Create an event, sell registrations and tables, and check guests in.
- [Events](https://help.blessevents.com/events/): How to run an event in Bless Events: guides for organizers and for guests, plus the whole event from start to finish.
- [How an event works](https://help.blessevents.com/events/how-it-works/): How a Bless Events event works, from the event page to check-in, with plain definitions of registrations, groups, open seats, add-ons and the waitlist.
- [When something goes wrong](https://help.blessevents.com/events/troubleshooting/): What to do when something goes wrong with a Bless Events event: a guest cannot register, a card is declined, a table has no names, or a guest is not on the check-in list.
- [Events for organizers](https://help.blessevents.com/events/organizers/): The organizer's guide to events in Bless Events: create an event, follow registrations, manage groups and tables, and check guests in.
- [Checklist](https://help.blessevents.com/events/organizers/checklist/): An event organizer's checklist for Bless Events, from creating the event to the day after, with a link to each step.
- [Create an event](https://help.blessevents.com/events/organizers/create-an-event/): Create an event in Bless Events: name and photo, date and place, capacity and waitlist, registration types, tables and add-ons, questions, then publish and share.
- [Registrations](https://help.blessevents.com/events/organizers/registrations/): Follow registrations in Bless Events: Needs attention, the numbers, registration types, the list of purchases, filters, reminders, the waitlist, answers and export.
- [Groups and tables](https://help.blessevents.com/events/organizers/groups/): Manage group registrations and tables in Bless Events: ask hosts for names, share the seat link, add a guest, rename or cancel a group, and the Groups page.
- [Add a registrant](https://help.blessevents.com/events/organizers/add-a-registrant/): Register someone yourself in Bless Events: choose a contact, a registration type, and record a comp or an offline payment by check or cash.
- [Check guests in](https://help.blessevents.com/events/organizers/check-in/): Check guests in to a Bless Events event: search by name or email, check in a whole household, scan a QR code, and undo a check-in.
- [Events for guests](https://help.blessevents.com/events/guests/): The guest's guide to Bless Events: register and pay, buy a table for your group, claim a seat, and find your events and check-in code.
- [Register](https://help.blessevents.com/events/guests/register/): Register for a Bless Events event: choose how to attend, add attendees and answers, pay or confirm, and what you get after. Also the waitlist and a declined card.
- [Host a table](https://help.blessevents.com/events/guests/host-a-table/): Host a table at a Bless Events event: buy a group registration, name your group, fill seats at checkout or later, share the seat link and manage your table.
- [Claim a seat](https://help.blessevents.com/events/guests/claim-a-seat/): Claim a seat at a table in Bless Events: open the host's link, add your details, answer the questions and register.
- [Your account](https://help.blessevents.com/events/guests/your-account/): Your Bless Events account: set your password, see your events, open an event's details, add it to your calendar and show your check-in code at the door.

## Contacts

The people who give, attend and bid, their households, and their history with you.
- [Contacts](https://help.blessevents.com/contacts/): How contacts work in Bless Events: guides for organizers and members, from finding and adding a contact to households, history and account emails.
- [How contacts work](https://help.blessevents.com/contacts/how-it-works/): How contacts work in Bless Events, with plain definitions of contacts, households, relationships, accounts and the Donor and Attendee labels.
- [When something goes wrong](https://help.blessevents.com/contacts/troubleshooting/): What to do when something goes wrong with contacts in Bless Events: a person you cannot find, a duplicate, a wrong household, an email problem or a member who cannot sign in.
- [Contacts for organizers](https://help.blessevents.com/contacts/organizers/): The organizer's guide to Contacts in Bless Events: the contacts list, adding contacts and household members, the contact page, and editing a contact.
- [Checklist](https://help.blessevents.com/contacts/organizers/checklist/): A contacts checklist for Bless Events organizers, from your first contacts to keeping details right, with a link to each step.
- [Find a contact](https://help.blessevents.com/contacts/organizers/find-a-contact/): Find a contact in Bless Events: the contacts list and its columns, the All, Donors and Event attendees filters, and search by name or email.
- [Add a contact](https://help.blessevents.com/contacts/organizers/add-a-contact/): Add a contact in Bless Events: name, email and phone, a new or existing household, the relationship, personal details, duplicate emails, and adding a household member.
- [The contact page](https://help.blessevents.com/contacts/organizers/contact-page/): The contact page in Bless Events: the five numbers, the Profile, Registrations, Orders and Giving tabs, household members and recent activity.
- [Edit a contact](https://help.blessevents.com/contacts/organizers/edit-a-contact/): Edit a contact in Bless Events: name, email, phone, personal details, the household address for everyone in the household, and sending a password reset.
- [Contacts for members](https://help.blessevents.com/contacts/members/): The member's guide to your details in Bless Events: your profile, your household, adding a household member, and confirming an email someone gave for you.
- [Your profile and household](https://help.blessevents.com/contacts/members/your-household/): Your profile and household in a Bless Events account: your email, mobile and address, adding and editing a household member, and the household address.
- [Confirm your email](https://help.blessevents.com/contacts/members/confirm-your-email/): Confirm your email in Bless Events: the email you get when a household member gives your address, staying in their household or having your own, and saying it is not your email.

## Messages

Announcements to your contacts, and the inbox where members read them.
- [Messages](https://help.blessevents.com/messages/): How messages work in Bless Events: guides for organizers and members, from writing and sending an announcement to the Messages inbox and unsubscribing.
- [How messages work](https://help.blessevents.com/messages/how-it-works/): How messages work in Bless Events, with plain definitions of announcements, audiences, the Messages inbox, announcement emails, automatic messages and unsubscribing.
- [When something goes wrong](https://help.blessevents.com/messages/troubleshooting/): What to do when something goes wrong with announcements in Bless Events: a missing event, no one to send to, a mistake after sending, or a person who did not get the email.
- [Messages for organizers](https://help.blessevents.com/messages/organizers/): The organizer's guide to Messages in Bless Events: writing and sending an announcement, choosing the audience, the test email, and the Sent list.
- [Checklist](https://help.blessevents.com/messages/organizers/checklist/): An announcement checklist for Bless Events organizers, from the first draft to reading the results, with a link to each step.
- [Send an announcement](https://help.blessevents.com/messages/organizers/send-an-announcement/): Send an announcement in Bless Events: the subject and message, all contacts, an event's registrants or donors between two dates, the preview, the test email and sending.
- [Sent announcements](https://help.blessevents.com/messages/organizers/sent-announcements/): Sent announcements in Bless Events: the Sent list and its columns, one sent announcement, and what you cannot do after you send.
- [Messages for members](https://help.blessevents.com/messages/members/): The member's guide to Messages in Bless Events: your Messages inbox, announcement emails, and how to stop or start them.
- [Your inbox](https://help.blessevents.com/messages/members/your-inbox/): Your Messages inbox in Bless Events: open it, read a message, unread messages, receipts and confirmations, and what you cannot do.
- [Stop announcement emails](https://help.blessevents.com/messages/members/stop-announcement-emails/): Stop announcement emails from an organization on Bless Events: the Unsubscribe link, what still reaches you, and the Notifications switch in Profile and settings.

## Generosity

Giving pages, campaigns and funds, and the gifts that come through them.
- [Generosity](https://help.blessevents.com/generosity/): How giving works in Bless Events: guides for organizers and donors, from funds and giving pages to receipts, recurring gifts and refunds.
- [How giving works](https://help.blessevents.com/generosity/how-it-works/): How giving works in Bless Events, with plain definitions of funds, campaigns, giving pages, recurring gifts, portal gifts, offline gifts and covered fees.
- [When something goes wrong](https://help.blessevents.com/generosity/troubleshooting/): What to do when something goes wrong with giving in Bless Events: a page will not publish, a card is declined, a recurring gift fails, a donor wants a refund or to stop giving.
- [Generosity for organizers](https://help.blessevents.com/generosity/organizers/): The organizer's guide to Generosity in Bless Events: funds, campaigns, giving pages, portal giving, offline gifts, donations and refunds.
- [Checklist](https://help.blessevents.com/generosity/organizers/checklist/): A giving checklist for Bless Events organizers, from connecting Stripe to year-end, with a link to each step.
- [Funds and campaigns](https://help.blessevents.com/generosity/organizers/funds-and-campaigns/): Create, edit and archive funds and campaigns in Bless Events, with GL codes and appeal codes.
- [Giving pages](https://help.blessevents.com/generosity/organizers/giving-pages/): Create a giving page in Bless Events: page details, branding, goal and fund, suggested amounts, donor settings, then publish, share, edit and archive.
- [Portal giving](https://help.blessevents.com/generosity/organizers/portal-giving/): Set up portal giving in Bless Events: the funds members can give to, the preselected fund, suggested amounts, recurring gifts and covered fees.
- [Record an offline gift](https://help.blessevents.com/generosity/organizers/offline-gifts/): Record an offline gift in Bless Events: cash or a check, the donor, the fund and campaign, the check number and the day it came in.
- [Donations and refunds](https://help.blessevents.com/generosity/organizers/donations/): Follow donations in Bless Events: Finance › Generosity, the transactions list and filters, one donation's details, export, refunds and stopping a recurring gift.
- [Generosity for donors](https://help.blessevents.com/generosity/donors/): The donor's guide to giving with Bless Events: give one time or every month, manage a recurring gift, see your giving and download a statement.
- [Give](https://help.blessevents.com/generosity/donors/give/): Give on a Bless Events giving page: choose an amount, one time or recurring, choose the fund, cover the fees, add your details, pay, and the emails you get.
- [Manage a recurring gift](https://help.blessevents.com/generosity/donors/recurring-gifts/): Manage a recurring gift made with Bless Events: get a secure link by email, change your card or bank account, or cancel the gift.
- [Your giving](https://help.blessevents.com/generosity/donors/your-giving/): Your giving in your Bless Events account: your gifts and totals, a yearly giving goal, the Give button, changing a monthly gift or card, and a giving statement for taxes.

## Finance

The money that came in, the deposits that reached your bank, and getting it into your books.
- [Finance](https://help.blessevents.com/finance/): How Finance works in Bless Events: guides for organizers and accountants, from event revenue and payouts to exports, QuickBooks reconciliation and refunds.
- [How Finance works](https://help.blessevents.com/finance/how-it-works/): How Finance works in Bless Events, with plain definitions of revenue, fees, net, payouts, pending fees and exports, and who can see what.
- [When something goes wrong](https://help.blessevents.com/finance/troubleshooting/): What to do when something goes wrong in Finance: numbers that do not match the bank, a failed payout, a pending fee, a missing export or a refund.
- [Finance for organizers](https://help.blessevents.com/finance/organizers/): The organizer's guide to Finance in Bless Events: event revenue, payouts, exports and bookkeeping, and refunds.
- [Checklist](https://help.blessevents.com/finance/organizers/checklist/): A finance checklist for Bless Events organizers and accountants, from connecting Stripe to closing the month, with a link to each step.
- [Event revenue](https://help.blessevents.com/finance/organizers/event-revenue/): The Finance Events tab in Bless Events: the period, revenue, registrations, average and refunds, the revenue chart, sales by registration type, top events and recent transactions.
- [Payouts](https://help.blessevents.com/finance/organizers/payouts/): The Finance Payouts tab in Bless Events: deposited, in transit and fees, filters, what is in a payout, line items, exporting CSV and PDF, and failed payouts.
- [Exports and bookkeeping](https://help.blessevents.com/finance/organizers/bookkeeping/): Exports and bookkeeping in Bless Events: the payout CSV and PDF, the gifts export, the registrations export, GL codes, and reconciling payouts in QuickBooks.
- [Refunds](https://help.blessevents.com/finance/organizers/refunds/): Refunds in Bless Events: refund a gift, refund an event order through Stripe, what happens to the fee, and where refunds show in Finance.
- [Finance for accountants](https://help.blessevents.com/finance/accountants/): The accountant's guide to Bless Events: accepting the invitation, what you can see and do, and closing the month.
- [Your access](https://help.blessevents.com/finance/accountants/your-access/): An accountant's access in Bless Events: the Dashboard and Finance, the Events, Generosity and Payouts tabs, exports, and what accountants cannot do.

## Settings

Your locations, branding, team, Stripe, plan and Salesforce.
- [Settings](https://help.blessevents.com/settings/): How Settings works in Bless Events: guides for owners and admins, and for team members who were invited, from locations and branding to the team, Stripe, billing and Salesforce.
- [How Settings works](https://help.blessevents.com/settings/how-it-works/): How Settings works in Bless Events: the six tabs, the owner, admin and accountant roles, Stripe Connect, plans and contact limits, and what Settings does not do.
- [When something goes wrong](https://help.blessevents.com/settings/troubleshooting/): What to do when something goes wrong in Bless Events Settings: a change that does not save, an invitation problem, Stripe setup, billing and Salesforce.
- [Settings for owners and admins](https://help.blessevents.com/settings/organizers/): The owner's and admin's guide to Settings in Bless Events: locations, branding, team, Stripe payments, billing and integrations.
- [Checklist](https://help.blessevents.com/settings/organizers/checklist/): A settings checklist for new Bless Events organizations, from the first location to Stripe, the team and Salesforce, with a link to each step.
- [Locations](https://help.blessevents.com/settings/organizers/locations/): Locations in Bless Events Settings: the primary location, adding another location, editing it, and removing or deleting a location.
- [Branding](https://help.blessevents.com/settings/organizers/branding/): Branding in Bless Events Settings: upload or remove your logo, choose the logo backdrop, and set or reset your brand color.
- [Team](https://help.blessevents.com/settings/organizers/team/): The team in Bless Events Settings: owner, admin and accountant roles, inviting a person, resending or revoking an invitation, changing a role, password resets and deactivating.
- [Payments](https://help.blessevents.com/settings/organizers/payments/): Payment Processing in Bless Events Settings: connect Stripe, finish setup, the Connected, Setup incomplete and Not connected states, and opening Stripe.
- [Billing](https://help.blessevents.com/settings/organizers/billing/): Billing in Bless Events Settings: your plan and status, the next billing date, the contact limit, choosing or switching a plan, and a failed payment.
- [Settings for team members](https://help.blessevents.com/settings/team-members/): The team member's guide to Bless Events: accepting an invitation, signing in, resetting your password and your profile.
- [Accept an invitation](https://help.blessevents.com/settings/team-members/accept-an-invitation/): Accept an invitation to a Bless Events organization: the invitation email, setting your password, and what to do if the link has expired.
- [Your account](https://help.blessevents.com/settings/team-members/your-account/): Your Bless Events team account: signing in, Forgot your password, the account menu with My profile, Settings and Log out, and what you cannot change.

## Integrations

Connect Bless to your other tools. Salesforce first, with more on the way.
- [Integrations](https://help.blessevents.com/integrations/): Integrations in Bless Events: connect Salesforce to send contacts, households, events, registrations, check-ins, orders and gifts to your Salesforce org.
- [How integrations work](https://help.blessevents.com/integrations/how-it-works/): How integrations work in Bless Events: Settings › Integrations, who can connect, one-way sync, background timing, and what an integration never does.
- [Integrations for salesforce](https://help.blessevents.com/integrations/salesforce/): The Salesforce integration in Bless Events: what you need, how to connect, what syncs to which Salesforce object, how syncing works, contact matches and troubleshooting.
- [Set up](https://help.blessevents.com/integrations/salesforce/set-up/): Set up the Salesforce integration in Bless Events: the Visios package, NPSP, the connected app with its callback URL, scopes and PKCE, the integration user, connecting, and what happens on connect.
- [What syncs](https://help.blessevents.com/integrations/salesforce/what-syncs/): The full Salesforce field mapping for Bless Events: contacts, households, events, sessions, registration types, registrations, check-ins, campaigns, gifts, recurring payments, event orders and batches, and what does not sync.
- [How syncing works](https://help.blessevents.com/integrations/salesforce/how-sync-works/): How the Bless Events Salesforce sync works: one-way timing, the 6-hourly check, parents before children, matching existing records, contact matching rules, and what cancels, refunds and deletes do in Salesforce.
- [Contact matches](https://help.blessevents.com/integrations/salesforce/contact-matches/): Contact matches in the Bless Events Salesforce integration: why a contact waits, where to find them, Link to this record, Create new, duplicate rules, and what waits with the contact.
- [When something goes wrong](https://help.blessevents.com/integrations/salesforce/troubleshooting/): Troubleshooting the Bless Events Salesforce integration: Connected, Syncing with errors, Needs attention and Not connected, failed records, reconnecting, disconnecting and common Salesforce errors.

## Optional

- [What's new](https://help.blessevents.com/whats-new/): Changes to Bless Events and to these help docs, newest first.
- [About these docs](https://help.blessevents.com/about/): Who writes these docs and how they are checked.
- [Bless Events website](https://blessevents.com): Product, plans and sign-up.